Cookies Policy | Diamond Aud Casino

What cookies are

Cookies are small text files or similar data files that may be stored on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember certain information and support particular features. Similar technologies can include pixels, tags, local storage and software development tools used in websites or applications.

Cookies do not usually contain information that directly identifies you by name. However, information associated with a cookie may sometimes be linked with account, device, browser or usage information. Where this information can identify an individual, it will generally be handled as personal information in accordance with the Privacy Policy and applicable Australian privacy requirements.

Some cookies are placed by Diamond Aud Casino, while others may be placed by service providers that help operate, secure, measure or improve the website. The cookies used may vary depending on the page you visit, the device or browser you use, and the services or features available at the time.

Why cookies may be used

Cookies can help a gambling website work properly and provide a smoother experience. Depending on the website’s configuration and your preferences, Diamond Aud Casino may use cookies or similar technologies for the following purposes:

Essential operation: to enable core website functions, maintain secure sessions, support account access and help pages load correctly.
Security and fraud prevention: to identify unusual activity, protect accounts, reduce misuse and support the integrity of transactions and other website functions.
Preferences: to remember choices such as language, display settings, consent selections or other settings that make the website easier to use.
Performance and analytics: to understand how visitors use the website, identify errors, measure page performance and improve navigation, content and functionality.
Service delivery: to support features provided through the website, including account-related tools, payment processes, customer support functions or other requested services.
Marketing measurement: where permitted and where relevant consent or another lawful basis applies, to understand the effectiveness of communications or promotions and avoid showing unsuitable or repeated content.

Essential cookies are generally required for important website functions. If these cookies are blocked, some parts of the website may not operate correctly, and certain account or security features may be unavailable. Non-essential cookies are used only where they are permitted under applicable requirements and according to the choices made through available consent tools.

Cookies are not used to encourage gambling or to replace responsible gambling safeguards. Information collected through website technologies may be used to help maintain a secure and reliable service, but gambling activity remains the responsibility of the account holder. Players should use the responsible gambling tools and information made available on the website.

Types and duration of cookies

The website may use different categories of cookies. The exact cookies, names and providers can change as the website, technology or service arrangements change. The main categories are described below in general terms.

Session cookies

Session cookies operate while you are using the website and are normally removed when you close your browser. They can support navigation, account sessions, security checks and other temporary functions.

Persistent cookies

Persistent cookies remain on a device for a set period or until they are deleted. They may remember preferences, recognise a returning browser, support analytics or record that a particular notice has been displayed. Their duration may vary according to their purpose.

First-party cookies

First-party cookies are set by the website you are visiting. They may be used to provide website functions, remember choices, maintain security and understand how the website is being used.

Third-party technologies

Third-party cookies or similar technologies may be set by providers supporting analytics, security, content, payment or other website functions. These providers may process information under their own privacy terms. Diamond Aud Casino expects relevant providers to handle information lawfully and only for appropriate service purposes, but their practices may change independently.

Your choices and browser controls

When available, the website’s cookie consent tool allows you to review categories of non-essential cookies and choose whether to accept or refuse them. You can change your selection later by returning to the cookie settings tool or by using the controls made available on the website.

You can also manage cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block some or all cookies, or receive a notification before a cookie is stored. The method differs between browsers and devices, so you may need to check your browser’s help information for instructions.

Deleting cookies may remove saved preferences and may require you to make choices again.
Blocking all cookies may prevent some website pages, account functions or security features from working properly.
Changing browser settings on one device may not change settings on another device.
Cookie controls may not remove information already collected by a service provider under its own systems.
Some website functions may require essential cookies and cannot be disabled through ordinary preference controls.

Where consent is required, refusing optional cookies should not prevent access to core services that do not depend on those cookies. However, your experience may be less personalised and some features may be limited. Essential technologies may continue to operate because they are needed for security, authentication, technical delivery or other necessary purposes.

You should also consider the privacy and cookie settings on any third-party website, application or platform that you use to access related content. Diamond Aud Casino cannot control the settings or practices of independent websites that are not operated by it.

Information, sharing and privacy

Information collected through cookies may include an internet protocol address, device type, browser type, operating system, approximate location, pages viewed, referral information, visit times and interactions with website features. The information collected will depend on the technology used and the settings that apply. Not every cookie collects all of these details.

This information may be used to operate and protect the website, provide requested services, understand technical performance, investigate errors, improve content and meet legal or regulatory obligations. Where appropriate, information may be combined with information held in an account or provided through other interactions. Any such handling is subject to the Privacy Policy and applicable law.

Information may be shared with relevant technology, security, payment, hosting, analytics, customer support or professional service providers where this is reasonably necessary for website operations. Providers may process information in Australia or another country, subject to applicable privacy requirements and any safeguards that apply.

Diamond Aud Casino does not treat cookie acceptance as permission to send unrestricted marketing communications. Marketing communications are managed separately and may be subject to additional consent, account settings, unsubscribe options and legal requirements. Players should review each communication and use the available preference controls if they do not wish to receive optional marketing.

For more information about the collection, use, disclosure, storage and protection of personal information, please read the Privacy Policy. That policy also explains available privacy rights and how to raise a privacy question or request through the support channels provided on the website.

Changes to this Cookies Policy

Diamond Aud Casino may update this Cookies Policy when the website, technologies, service providers, legal requirements or privacy practices change. The updated version will be published on this page and will show the latest revision information where appropriate. You should review the policy from time to time so that you understand how cookies and similar technologies are used.

If a change materially affects the way non-essential cookies are used, the website may provide an updated notice or request a new preference where required. Continuing to use the website after an updated policy is published does not override any consent requirements that apply to optional cookies.

If you have a question about this Cookies Policy, your cookie choices or the use of similar technologies, please use the contact or support options made available on the Diamond Aud Casino website. Do not include unnecessary sensitive information in a general enquiry. For account security, identity or responsible gambling matters, use the designated process described on the relevant website page.

This policy is intended as general information about website cookies. It does not change the Terms and Conditions, Privacy Policy, responsible gambling information or any other rules that apply to the use of Diamond Aud Casino services.