Betting Rules

1. General rules and acceptance

By opening an account, accessing the betting services or placing a wager, you acknowledge that you have read and accepted the rules that apply to your activity. These rules are intended to provide a clear framework for placing, confirming, processing and settling bets. Additional conditions may apply to particular products, events, markets, games or promotions. The rules shown on the relevant betting page or bet slip should always be checked before confirming a wager.

You are responsible for ensuring that betting is lawful for you in the place where you are located. You must meet any applicable age, identity and account requirements before using the services. Diamond Aud Casino may request information or documents needed to verify your identity, assess account activity, comply with legal obligations or protect the integrity of the betting service. An account must be used only by the registered account holder and may not be transferred, shared or operated on behalf of another person.

Only one person may use an account, and you must keep your login details secure. You should notify the operator through the available support channel if you believe that your account has been accessed without permission. You remain responsible for activity completed through your account unless applicable law requires a different outcome. We may suspend or restrict access where there is a security concern, suspected misuse, a breach of these rules or a legal or regulatory requirement.

• Read the market information, selections, prices and applicable conditions before placing a bet.
• Check that the stake, selection and bet type shown on the confirmation screen are correct.
• Do not place a bet if you are unsure about the market or its settlement conditions.
• Keep account details private and use only your own approved payment and account information.
• Do not attempt to manipulate a market, interfere with the service or use betting for unlawful purposes.

2. Placing, confirming and cancelling bets

A bet is generally treated as submitted when you confirm it through the betting interface and the service records it as accepted. A selection displayed on a screen or added to a bet slip is not necessarily a completed wager. You should wait for the confirmation message and review your account history to check whether the bet was accepted, rejected or remains pending. If a wager is rejected, it should not be treated as active unless a later confirmation shows that it was accepted.

Prices, lines, handicaps, odds and other market information may change before a bet is accepted. The price or terms applying to a completed bet are those confirmed by the service at the time of acceptance, subject to the applicable rules. A bet may be declined, delayed, limited or subject to a revised price where the market is suspended, the information is unavailable, a technical issue occurs or other circumstances affect the ability to process the wager.

You should check your balance and bet history after submitting a wager. A transaction record may include the date and time, market, selection, stake, price, status and potential return. If the information appears incorrect, retain the relevant details and raise the issue as soon as reasonably possible through the available support process. Records held by the operator may be used to investigate and verify betting activity, subject to applicable law.

Cancellations, voids and errors

Once accepted, a bet normally cannot be changed or cancelled by the player unless a specific rule or feature allows it. A wager may be voided or adjusted where it was accepted in error, a market was offered incorrectly, a technical fault affected the bet, the relevant event did not take place, or the published rules require that outcome. If an obvious error affects a price, result, handicap, market description or other material term, the bet may be settled using the corrected or applicable term in accordance with the relevant rules.

A void bet is generally treated as having no betting outcome, with the stake handled according to the rules for that market. Where a bet includes several selections, the effect of a void selection may depend on the bet type and the rules displayed when the wager was placed. Any adjustment will be made consistently with the applicable market conditions and the general Terms and Conditions.

3. Events, markets and settlement

Markets are settled using the official result, score, placing, statistic or other outcome specified in the applicable market rules. The source used for settlement may depend on the sport, competition, event or product. Provisional announcements, live commentary, unofficial reports or later public opinion may not change a settlement that has already been made unless the relevant rules allow an official correction.

If an event is postponed, abandoned, interrupted, relocated or substantially changed, the outcome will be determined under the rules for that market. Different bet types may be treated differently. For example, a market may require an event to be completed, while another may be settled using the result available at a particular stage. You should review the event-specific conditions before placing a wager, especially for live betting and markets affected by timing.

For live or in-play betting, information may be delayed and prices can change quickly. A bet may remain pending while the relevant information is checked. A wager placed after a material event may be cancelled or corrected where the market was not suspended in time or where the displayed information was materially inaccurate. You should not rely solely on a live visual display, commentary feed or third-party information when making a betting decision.

Common settlement principles

1. The market description and specific conditions determine what must occur for a selection to win.
2. A result is normally based on the official outcome recognised by the relevant authority or the source specified for that market.
3. A change made after settlement will not automatically reopen a market unless the applicable rules provide for a correction.
4. Where a market contains a minimum participation, completion or qualification condition, that condition must be met before settlement.
5. If a market cannot be settled fairly or reliably, it may be suspended, cancelled, voided or otherwise handled under the published conditions.
6. Each part of a multiple or combination wager is considered according to the rules that apply to its individual market.

Where there is uncertainty about a result, Diamond Aud Casino may delay settlement while information is verified. This is intended to protect the accuracy and fairness of the process. Settlement decisions will be made by applying the relevant rules and available official information, subject to any rights you may have under applicable Australian law.

4. Payments, complaints and responsible betting

Any return from a settled wager is subject to the result, the bet type, the applicable market conditions and the status of your account. A balance may be unavailable for withdrawal while verification, payment checks, responsible gambling checks or other required reviews are in progress. Payment methods may have their own conditions, and you must use a method that is authorised for your account. You should not deposit or wager money that you cannot afford to lose.

You should review your bet history and account balance regularly. If you believe that a bet has been recorded, settled or paid incorrectly, raise the concern promptly with the available customer support service and provide enough information to identify the transaction. A complaint may be reviewed against the account record, bet confirmation, market rules, settlement information and relevant technical logs. The operator may request further information to investigate the matter.

Betting should be an entertainment activity, not a way to earn income or recover losses. Consider setting personal limits on time and spending before you begin. Take regular breaks, avoid betting when affected by alcohol or strong emotions, and never chase losses by increasing your stakes. You can use any responsible gambling tools or account restrictions made available through the service. If betting is causing concern for you or someone close to you, stop and seek independent help from an appropriate Australian support service.

• Set a budget and treat it as entertainment spending.
• Keep track of deposits, stakes, wins and losses.
• Do not borrow money or use essential funds for betting.
• Use account limits, breaks or self-exclusion options where available.
• Ask for help if you feel unable to control your betting.
• Read the current Terms and Conditions and market rules before using the service.

Diamond Aud Casino may update these Betting Rules from time to time to reflect changes to the service, products, legal requirements or operating procedures. The current version published on the website applies from the stated effective date. If a provision of these rules is inconsistent with a mandatory requirement of applicable law, that legal requirement will prevail to the extent of the inconsistency.